The events of 2020 have raised the stakes for retailers this holiday season. The time to act is now. Upgrade your personalization solution with Bluecore in 45 days. Talk to a retail expert to get started.
The holiday season is the most important time of year for retailers under normal circumstances. The events of 2020 have raised the stakes considerably. Critically, now is the time for your brand to take action.
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Turn one-time shoppers into repeat customers with more relevant and timely communications. Bluecore makes that easy with pre-built, retail-specific predictive audiences: predicted customer lifetime value, category/product affinity, discount affinity, likelihood to buy and more.
Get live and running with a full customer lifecycle marketing program in 45 days with Bluecore’s award-winning Technical Services and Customer Success Services team. All eCommerce retailers receive a Customer Success Manager to help guide them and drive sales.
Tap into customer and product data to deliver powerful returns using behavioral and merchandising, smart campaigns, and personalized full-list sends. Plus, better engage shoppers and increase conversions onsite using email capture, exit prevention and predictive audience targeting.
Bluecore's promise of a speedy launch is real. From the implementation and beyond, Bluecore’s customer service is to die for. It's one of the reasons I've implemented them so many times. Their team is smart, easy to work with and all about customer success.
Tommy Lamb, Director of CRM Strategy
SEPHORA
Unified Retail Data Model
Unification of real-time customer, behavior, and product data to provide insights affinities, trends and engagement
A.I. Driven Recommendations
Reinforcement-learning based A.I. to generate 1:1 recommendations that optimize for real-world performance
Automated A.I. Driven Workflows
Retail specific workflows automate manual steps and automatically optimize send-time, priority and frequency of campaigns
Real-time Data Capture
Capture and score changes in product, customer, store, behavior and channel engagement data for continuous improvement, fast
eCommerce shopping data from nearly 70 retailers from February to April reveals several important trends about the impact of COVID-19 on consumer behavior, including high purchase intent and a rise in new online shoppers. Here’s a look at key trends within the data, plus actionable takeaways on how your marketing team can react to recoup any lost revenue, build relationships with new online shoppers and grow long-term customer loyalty.
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It’s tempting to turn to deal marketing, but discounts are not a long term strategy. Instead, there’s a powerful opportunity for brands to create value for customers in ways that drive meaningful and memorable engagements and promote loyalty.
There are certain steps you should take right away to adjust your email marketing campaigns in ways that show consumers you empathize with the current situation. Here are 10 ways you can adjust your email marketing campaigns to strike the right tone.
If 2020 has taught us nothing else, it’s to expect the unexpected, and that makes agility critical to success for every retail marketing team. This agility includes being able to pivot promotions and launch new campaigns as needed based on factors like trending products, changing inventory and external circumstances. Gaining this agility requires giving marketers easy access to data and the ability to take action on it across channels.
Many consumers will have less spending power this year than they’ve had during previous holiday seasons, resulting in more comparison shopping. Against this backdrop, competition among retailers will be higher than ever. Success will require intelligently engaging shoppers with 1:1 personalization based on products of interest at precise moments across email, social and your eCommerce site.
Inventory and deal marketing concerns have been top of mind for retailers, and will continue through this holiday season. In response, brands need a deep understanding of customer, behavior and product data to power intelligent merchandising triggers that relevantly engage customers based on changing product levels and AI-driven discount affinity models that preserve margins and eliminate one-size-fits-all deals.
Bluecore's promise of a speedy launch is real. From the implementation and beyond, Bluecore’s customer service is to die for. It's one of the reasons I've implemented them so many times. Their team is smart, easy to work with and all about customer success.
Tommy Lamb, Director of CRM Strategy
SEPHORA
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tristique. Maecenas semper risus at egestas bibendum maecenas.
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Bluecore’s focus on retail gives us a unique point of view on what’s happening in the industry. As an organization, we influence 10% of the non-Amazon retail gross merchandise volume, and we’ve seen firsthand the unprecedented changes that have occurred within retail this year so far.
The holiday season is a major revenue boon for retail, but it can represent a lot more than that. For the brands that approach it strategically, the holiday season is an enormous opportunity to solidify and grow lasting customer relationships that lead to paybacks well beyond December. Despite the unusual nature of 2020, this type of success is still possible, but it requires a highly agile, digital-first approach.
Get started with Bluecore today
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Is your marketing team ready for Black Friday? Follow these steps to prepare for the holiday shopping rush and make this season the best yet for your team.
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To hit your holiday numbers, reacting to shopper behaviors in real-time is critical. These 6 steps can keep your marketing team agile this holiday season.
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With the right strategy and technology, your retail marketing team can power an effective, scalable holiday personalization strategy. Here's what it takes.
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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nullam pulvinar magna sit amet dapibus tristique. Maecenas semper risus at egestas bibendum. Maecenas tincidunt facilisis odio nec feugiat. Suspendisse eros nisl, pulvinar id rhoncus ac, placerat in mauris. Cras mollis nulla eget sapien vehicula bibendum. In dapibus nisi ut ex suscipit tincidunt.
Unified Retail Data Model
Unification of real-time customer, behavior, and product data to provide insights affinities, trends and engagement
A.I. Driven Recommendations
Reinforcement-learning based A.I. to generate 1:1 recommendations that optimize for real-world performance
Automated A.I. Driven Workflows
Retail specific workflows automate manual steps and automatically optimize send-time, priority and frequency of campaigns
Real-time Data Capture
Capture and score changes in product, customer, store, behavior and channel engagement data for continuous improvement, fast
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